If you build it, will they come? Today, the technology needed to create an online social network can be found anywhere, but filling it with an active, loyal community still takes something special. Tomorrow, I’m honored to say I’ll be moderating a conversation about “Community Engagement on the Web.” We’ll talk with the people behind [...]
Entries Tagged as 'engagement'
Meetup on Community Engagement Tomorrow
June 28th, 2010 · 4 Comments · Events, Social Media, Technology, The Web
Tags: anthology·civilbeat·engagement·farmers·panel·social·techhui
AT&T Fails, Engages on Twitter
November 20th, 2008 · 11 Comments · Business, Hawaii, Technology, The Web
AT&T’s cellular network in Honolulu failed this morning, disconnecting thousands of customers for at least six hours. (As I type this, service is restored in some areas, like downtown, but not in Mililani.) At first I thought I just missed a bill payment, but it didn’t take long to realize it was a significant service [...]
Tags: att·cs·customerservice·customersupport·engagement·support·twitter
