AT&T’s cellular network in Honolulu failed this morning, disconnecting thousands of customers for at least six hours. (As I type this, service is restored in some areas, like downtown, but not in Mililani.) At first I thought I just missed a bill payment, but it didn’t take long to realize it was a significant service [...]
Entries Tagged as 'support'
AT&T Fails, Engages on Twitter
November 20th, 2008 · 11 Comments · Business, Hawaii, Technology, The Web
Tags: att·cs·customerservice·customersupport·engagement·support·twitter
