Tagged: customerservice

AT&T Fails, Engages on Twitter

AT&T Fails, Engages on Twitter

AT&T’s cellular network in Honolulu failed this morning, disconnecting thousands of customers for at least six hours. (As I type this, service is restored in some areas, like downtown, but not in Mililani.)  At first I thought I just missed a bill payment, but it didn’t take long to realize...